Privacy Policy
Last updated: April 27, 2026
Discount Solar Solutions (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect on discountsolar.energy (the “Site”), how we use it, and the choices you have.
1. Information We Collect
- Information you give us: name, email, phone, address, property details, and any messages submitted through our forms or chat.
- Automatic information: IP address, browser type, device type, pages visited, and referring URLs collected via cookies and analytics.
- Chat transcripts: conversations with our Crisp chatbot, including any details you share.
2. How We Use Information
- Provide quotes, schedule site surveys, and install solar systems.
- Respond to inquiries and customer support requests.
- Improve our website, services, and marketing.
- Comply with legal obligations.
3. Cookies & Analytics
We use cookies and similar technologies to understand site usage and improve user experience. You can disable cookies in your browser; some features may stop working.
4. Third-Party Services
We share information with vetted vendors only as needed to deliver services — including Crisp (chat), Jotform (forms), and our financing/installer partners. We do not sell your personal information.
5. Your California Privacy Rights (CCPA/CPRA)
California residents may request to (a) know what personal information we hold, (b) delete it, (c) correct inaccuracies, and (d) opt out of any sale or sharing. We do not sell personal information. Submit requests to [email protected].
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined or as required by law.
7. Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission is 100% secure.
8. Children’s Privacy
The Site is not directed to children under 13 and we do not knowingly collect their information.
9. Changes
We may update this policy. The “Last updated” date above will reflect any change.
10. Contact Us
Discount Solar Solutions
6403 Seven Seas Ave #2, Bakersfield, CA 93308
CA License #1103557
Phone: (661) 410-6919
Email: [email protected]